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Setting up MFA

Setting up MFA

MFA (Multi-Factor Authentication) is another extra level of authentication on top of a password and is an important security measure to protect your account, and also the wider university. It is an extra layer of security to stop malicious actors from gaining access into your account.

We recommend using the Microsoft Authenticator app and have provided instructions below. In the event that this is not possible, we’ve also provided instructions on using an SMS code as well at the bottom of this guide. The use of the MS Authenticator app is blocked in China so please bear this in mind and consider using an SMS code instead if this affects you.

There is also a video provided for Microsoft which walks through this setup if you’d prefer: https://www.youtube.com/watch?v=JCFAoMPFq-Q

 

To setup: 

  1. Visit O365 Email and sign in with your O365 email credentials on your Laptop/Desktop as illustrated below: 

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  1. You will be prompted to verify your account using your secondary form of authentication. To setup the additional authentication method, click the ‘Next’ button 

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  1. Go to App store /Play store on your mobile phone to download and install the ‘Microsoft Authenticator App’. Then choose ‘Next’ after installing the app on your mobile phone and click the ‘Next’ button on your Computer as shown in the screenshot. 

 

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  1. If you are prompted, click the ‘Add Work or School account’ option within the Authenticator App and select Scan QR Code option to connect your account with the App. If you don’t get prompt. click the plus sign in the top right corner to ‘Add Work or School account’ and choose the Scan QR code option. 

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  1. You can then scan the QR code on your computer. Press next. 

 

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  1. To complete the registration process, you will then be asked to type in a two-digit number into your mobile device 

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  1. Code verification process approved. Choose ‘Next’ 

 

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  1. Registration of multifactor authentication is completed. You now have the Microsoft authenticator as a secondary form of authentication on your account. 

 

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  • My Sign-Ins as you click on next button. Here’s a video tutorial as a guide. 

  • When you action a password reset, you will be prompted on the method you setup. 

  • Once set up it is recommended you change your password here.; follow this video tutorial for detailed information 

  • If you want to use a different MFA method instead, such as receiving a SMS text message to your phone with a code, click ‘I want to set up a different method’

 

 

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